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7 articles
Insurance & Claims
Coverage on every carrier, and your money back when a package goes overboard.
- 01How to file an insurance claimA step-by-step guide to filing a claim for a lost or damaged package — what to collect, when to file, and what happens next.3 min readUpdated Oct 21, 2026
- 02How to add insurance to a labelAdd coverage to a single label, a batch, or automatically to every package over a certain value.1 min readUpdated May 14, 2026
- 03Included carrier coverage vs Octoship InsuranceSome services include up to $100 of coverage. Here's when that's enough and when to add more.1 min readUpdated Mar 26, 2026
- 04How Octoship Insurance works with every carrierOne policy for USPS, UPS, FedEx, DHL Express and our international postal carriers — what's covered, how premiums are priced, and how international claims differ.1 min readUpdated Oct 24, 2026
- 05My package seems lost — what now?Tracking stopped moving? Here's a calm, step-by-step plan before you file a claim.1 min readUpdated Sep 30, 2026
- 06What to do when an item arrives damagedHow to document damage properly so your claim is approved the first time.1 min readUpdated Jul 2, 2026
- 07Checking your claim statusWhere to see claim progress, what each status means, and how payouts arrive.1 min readUpdated Aug 8, 2026
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