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Fourteen ports of call. Carriers you can use from where you ship come first.
Your carriers · shipping from the US
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USPS ServicesLocalGround Advantage, Priority Mail, cubic pricing, Flat Rate and everything else the Postal Service offers.6 articles6 articles
UPS ServicesLocalUPS Ground, air services, surcharges, pickups and drop-off — everything brown, minus the guesswork.4 articles4 articles
FedEx ServicesLocalGround, Ground Economy, Express and pickups — plus how to choose between carriers.4 articles4 articles
DHL Express ServicesLocalFast international delivery, prepaid duties (DDP), paperwork and dim weight.4 articles4 articles
Contacting OctoshipHow to reach a real human, how fast we reply, and how to get your answer on the first try.4 articles4 articles
Getting StartedNew aboard? Set up your account and get your first package out the door.6 articles6 articles
Billing & AccountPayments, refunds, carrier adjustments, receipts and everything else about your account.5 articles5 articles
Features & SettingsPresets, saved addresses, your own carrier accounts, team members and shortcuts.7 articles7 articles
Shipping & PostageWeights, boxes, address checks, pickups, returns and tracking — the nuts and bolts.8 articles8 articles
IntegrationsConnect Shopify, Etsy, eBay, WooCommerce or a spreadsheet so orders flow in and tracking flows back.6 articles6 articles
International ShippingCustoms forms, duties and taxes (DDP/DDU), HS codes and invoices for 220+ countries.8 articles8 articles
Insurance & ClaimsCoverage on every carrier, and your money back when a package goes overboard.7 articles7 articles
Print TroubleshootingBlank, faded, cut-off or sideways labels — let's get your printer back on course.5 articles5 articles
Tax & ComplianceSales tax, 1099-Ks, hazmat and export rules — the paperwork side of the voyage.6 articles6 articles
Popular articlescrew favorites
- 01How to print your first labelGetting Started · 5 min read
- 02Shipping from outside the USGetting Started · 2 min read
- 03Choosing between USPS, UPS, FedEx and DHL ExpressFedEx Services · 3 min read
- 04USPS Ground Advantage vs Priority Mail: which should I use?USPS Services · 3 min read
- 05Who pays duties and taxes? DDP vs DDU explainedInternational Shipping · 3 min read
- 06Refunds for unused labelsBilling & Account · 1 min read
- 07Setting up a 4×6 thermal printer (and fixing blank, faded or misaligned labels)Print Troubleshooting · 3 min read
- 08How to fill out a customs formInternational Shipping · 4 min read
- 09Carrier adjustments explainedBilling & Account · 3 min read
- 10Connecting your Shopify storeIntegrations · 3 min read
- 11How to file an insurance claimInsurance & Claims · 3 min read
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