Print TroubleshootingLabels printing cut off or too small
A shrunken or chopped-off label is nearly always a scale or paper-size setting. Here's how to fix it.
Updated 1 min read
If part of your label is missing, or the label prints in a corner at half size, the label file is fine — the print settings are resizing it.
- 1Check your label format
In Settings → Printing, make sure the format matches your paper: 4×6 for thermal labels, 8.5×11 for regular paper.
- 2Set scale to 100%
In the browser print dialog, open More settings and set Scale to 100% or Actual size. Turn off “Fit to page” and “Shrink oversized pages”.
- 3Match the paper size
Set the paper size to the same size as your labels — 4 × 6 in or Letter.
- 4Turn off headers and footers
These push the label down and can chop off the bottom.
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