About the role
Holiday volume roughly triples our support queue. Seasonal crew get full training, a mentor, and a front-row seat to the most chaotic, wholesome time of year.
What you'll do
- Handle common questions about rates, deadlines, and label refunds
- Escalate tricky tickets to the core team with great notes
- Help keep response times short when sellers need it most
What you bring
- Availability for at least 25 hours a week through the season
- Clear, warm writing and a bit of patience
Apply for this role
Takes about five minutes. No cover-letter essays required.